The Chelan County

Information Technology

The mission of the Chelan County Information Technology Department is to guide and facilitate optimal information technology solutions for county departments in support of superior service delivery to Chelan County residents.

CHELAN COUNTY INFORMATION TECHNOLOGY DEPARTMENT

ABOUT US

The Chelan County IT Department supports a wide range of technology services for Chelan County employees, departments and Chelan County citizens, including phone systems, computers, networks, mobile devices, geographic information systems, security infrastructure, technology training and more.

OUR SERVICES and RESPONSIBILITIES

The Chelan County IT Department supports a wide range of technology services for Chelan County employees, departments and Chelan County citizens.

APPLICATION HOSTING

The Application Hosting service provides County departments with delivery and back-end management of Windows or mainframe application-hosting environments.

  • Hardware provisioning and installation
  • Data storage
  • Database support
  • Network connectivity and access
  • Failover capabilities
  • Backup and restore
In addition, IT provides the technical support required to maintain a current, secure, and reliable dedicated hosting environment.

BUSINESS SERVICES

IT Business Services provides end-to-end lifecycle support for County business applications including:

  • Asset Management
  • Business Intelligence
  • Case Management
  • Document Imaging
  • Financial Management
  • Geographic Information Systems
  • Process Control
  • Productivity Tools
  • Recreation Management
  • Website Management
Business application support activities include the development of new applications, enhancements to existing applications, and support and maintenance of both County-developed software and purchased software.

DATA CENTER HOSTING

The IT Department provides County departments with a 24-7, environmentally-controlled and secured data center to house servers and other IT equipment in a secure location. Data Center Hosting also includes Facilities Management and Network Connectivity services.

GEOGRAPHIC INFORMATION SYSTEM

The Information Technology Department manages the hardware, software, data, maps, and interactive applications that encompass the Geographic Information Systems Management Office (GISMO). GISMO services support core County business processes such as property valuations, property ownership, development review, land use planning, E911 dispatch, and election precincting, as well as the needs of various outside agencies, and the public.

  • Distribution of GIS Data
  • Street Centerline Maintenance
  • GIS Application Development and Support
  • Data Conversion and System Maintenance
  • Map Requests
  • Special Projects and Analysis
  • GIS Training

PROFESSIONAL SERVICES

The IT Department offers County departments comprehensive consulting services for each phase of an IT deployment -- from assessment and implementation through upgrade planning. Professional Services include:

  • Application Development
  • Project Management
  • Security Assessment
  • Special Projects and Analysis
  • System Design and Architecture

WORKPLACE SERVICES

IT Workplace Services provides end-to-end lifecycle support for County desktops, laptops, tablets and voice communications. It includes a portfolio of essential services required to deliver an efficient and reliable personal computing environment for County users focused on protecting County assets and data including:

  • File Management
  • Messaging
  • Network Connectivity
  • Access Management
  • Personal Computers
  • Mobile Phones
  • Tablets

Online Property Mapping

Geographic Information System (GIS) of Chelan County

Career Opportunities

Employment Opportunities with Chelan County

Jail Registry

Chelan County Jail Roster in pursuant to RCW 70.48.100