Community Development - Assistant Director
County of Chelan -Community Development 316 Washington, #301 Wenatchee, WA 98801
Under the direction of and assisting the Director, this position provides leadership and management capacity by overseeing daily department operations and analyzing and coordinating office services such as personnel, budget preparation and control, fiscal controls, equipment utilization, records control, and special management duties. Position also assists senior staff as needed to ensure timely and accurate performance of work.
Reports To: Director of Community Development
Serving as the second ranking member within Community Development, the Assistant Director provides assistance in the leadership and management of the Department, and acts as, or on behalf of, the Director in his/her absence. Takes a visible role in all activities within the Department, long-range planning, leads special project teams, and develops strategies, procedures and policies to improve operations and customer service as assigned by the Director. Regularly attends and represents the Department at meetings of the Board of County Commissioners, Planning Commission, other government elected bodies, and with the general public, customers, and media. Provide cross-department coordination and collaboration within county government. Coordinate and cooperate closely with county Prosecutor and staff on department legal matters. Position generally works autonomously with broad latitude for exercising independent judgement, priority setting, authority, and appropriate use of discretion in solving complex or unique problems within focus areas designated by the Director. Strong, adaptable abilities in communication, tact, and diplomacy are essential to the successful performance of duties. This position is not included in a bargaining unit.
Depending upon assignment, the incumbent may perform a combination of some or all of the following essential functions, which are a representative sample of the level of work appropriate to this classification.
- Assumes the duties of the Director in his/her absence or as delegated.
- Represents the Department to the Board of County Commissioners, other departments and elected officials, other agencies, the public, and the media in the Director’s absence or at his/her direction.
- Assist the Director in leading change within the department to build a highly functioning and positive "team" environment. The "team" concept is envisioned for the entire Department, cross-division and within each unit, and for interactions with other county departments.
- Demonstrate appropriate behaviors for staff to emulate in performing their duties and responsibilities and in interactions both within, and outside the department office setting. Foster a positive, friendly, inclusive, and welcoming, yet accountable environment within the department.
- Assist Director with establishment of a staff career development, and training program.
- Assist with targeted recruitment and retention of qualified staff.
- Assist Director and HR Department in employee conduct incident coaching, counseling, and recommendations for corrective or disciplinary action.
- Manages and directs assigned responsibilities to achieve established goals within personnel and budget resource limitations.
- Assigns work to division staff and reviews work for accuracy, consistency, clarity, and professional judgment. Provides staff mentorship, recognition for quality work and customer service, and holds staff accountable for meeting established departmental performance and professional conduct as well as industry standards of work.
- Coordinates, supervises and conducts activities to compile and analyze background data, need assessments, policy alternatives and implications, and methods to maintain and present results of the analysis to then arrive at the decisions being made.
- Responds to and analyzes possible pathways to resolve the most sensitive or complex inquiries or service complaints and keeps the Director apprised of these situations and resolutions, and seeking further direction if needed.
- Analyzes procedures and workflow of divisions and/or programs, and monitors the workload capacity for each staff recommending improvements in such areas as communication, processes, forms and documents, purchasing, accounting, performance metrics, training needs, and administration.
- Reviews, analyzes, and/or prepares budgets, budget reports, proposals, and amendments.
- Researches and oversees preparation of applications for grants, or other funding sources that may be used to support Department activities and projects.
- Stays current on changing case law, codes, and regulations related to Department functions through continuing education (seminars, classes, meetings).
Provides policy and technical guidance to staff, other departments, the public, advisory committees, as assigned.
- Performs other duties as assigned.
DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES:
- Land use planning principles, procedures, regulations; the interrelationships between land use, the environment, and economics
- Comprehensive planning methods and their practical application
- Code enforcement procedures and processes within the responsibility of the organization
- Governmental structures, responsibilities, and oversight
- The relationship between adopted policies and the regulatory environment
- Community organization and effective public participation techniques
- The functions, principles and practices of planning. Specific knowledge of Washington State planning laws including the State Environmental Policy Act (RCW 43.21C, WAC 197-11); Shoreline Management Act (RCW 90.58, WAC 174-14); subdivision regulations (RCW 58.17, RCW 58.12, RCW 58.19.); zoning administration, Planning Enabling Act (RCW 36.70), the Local Project Review Act (RCW 36.70B) and the Washington State Growth Management Act (RCW 36.70A); the Public Records Act (RCW 42.56); and applicable case law
- Mapping and graphic design application techniques, GIS, and computer applications supporting the Department
- Applying accepted principles, policies, rules and laws involving personnel supervision and management
- Union contract interpretation, and appropriate interaction with bargaining units
- Effective at listening, and providing concise and accurate written and oral communications
- Proactive and effective conflict resolution and mediation between department staff, the public, other County staff, customers, and external agencies
- Highly proficient public relations and interpersonal communications
- Highly proficient staff mentoring, coaching, and counseling
- Meeting facilitation, problem solving
- Computer and equipment operations necessary to the functions of the position including the use of a variety of software programs such as Windows, MS Office (inclusive of Word, Excel, Access and PowerPoint), and ESRI GIS viewing products
- Time management and task and schedule planning
- Being flexible and adaptable to changing priorities and competing deadlines
- Lead, guide, and manage professional and technical staff in a regulatory environment and maintain appropriate relationships to all subordinates.
- Maintain confidentiality
- Understand and follow chain of command, or to first seek direction from the Director if a situation is not clear
- Read legal descriptions, plats, maps, and other engineering, survey, or land use related depictions of properties, boundaries, projects, and zoning
- Effectively determine workload/staff balancing, departmental priorities, and make adjustments to the same to affect the best performance outcome of the Department and the county
- Establish and maintain advanced interpersonal and communication skills (both written and verbal) to maintain effective professional working relationships with internal and external contacts
- Handle contentious and potentially hostile customers with professionalism
- Explain codes, ordinances, resolutions and regulations with professionalism
- Evaluate operations and identify, develop, and implement corrective action to resolve problems
- Exercise considerable discretion and independent judgment in choosing approaches, methods, and resources to solve problems and achieve results
- Ensure written reports and verbal presentations are technically and legally correct
- Documentation and records procedures and standards, including understanding of Washington State Public Records Disclosure laws and procedures
- Position supervises all department staff ensuring timely, complete, and accurate performance of the work product
- Responsibilities include interviewing, hiring, training, and mentoring employees and assisting with on-boarding of new staff members in close coordination with the county HR Department
- Recognizes staff achievements and fosters a positive, collaborative, accountable, and productive work environment within the Department that supports cohesion with and between all staff
- Mentoring, coaching, directing, and evaluating management staff on a daily basis and is involved with formal performance evaluations and employee improvement plans for all staff, consistent with department and county policies
- Responsible for maintaining employees’ adherence to county personnel policies while maintaining compliance with applicable bargaining unit contract
- Provides feedback and recommendations on recognition and/or disciplinary action to the Director
- Respectful, inclusive, courteous, and friendly to the general public, customers, other County employees, and County leadership; demonstrates and maintains honest and ethical behavior. Develops and maintains a positive working relationship with peers and management
- A team player that helps the organization meet its objectives; takes initiative to meet department and county goals
- Effectively communicates with customers and other County employees. Positively represents the County, maintaining the trust County residents have placed in each of us
- Duties are performed primarily in an office environment and public settings, but may include outside inspections subjecting this position to a variety of weather and driving conditions
- Work is mostly performed independently but does include small and large group settings
- Demands of managing multiple activities, addressing citizen needs and meeting established timeframes for work performance may cause stressful situations
- Work under pressures and under high liability exposure
- Position requires appropriate attire and image, projecting a professional attitude
- Evening meetings are a required part of this position
- Out-of-town travel and a non-traditional work schedule may be required, at the sole discretion of the County
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Climbing stairs in County offices and other agency buildings
- Lifting (up to 40 pounds waist high), bending, stooping and twisting
- Manual dexterity for the operation of a keyboard for computer and equipment use
- Negotiating uneven terrain while performing site inspections
- Sight and hearing of acceptable standards
- A bachelor’s degree in urban and regional planning, or other closely related field;
- Five (5) years progressively responsible experience in a public planning entity, directly involved in planning, permitting, and regulatory practices; two (2) or more years of supervisory experience is required;
- Proficient use of electronic devices including tablets, smart phones, computers, associated software programs, and relevant office and field equipment;
- A valid Washington State Driver’s License (WDL); If licensed from another state, must obtain a valid WDL within 90 days of employment.
- A master’s degree in urban and regional planning, or other closely related field;
- Ten (10) years progressively responsible experience in a public planning entity, directly involved in planning, permitting, and regulatory practices; including four (4) or more years of supervisory experience;
- Additional documented formal education and/or training in personnel management or public administration.
- Membership in the American Institute of Certified Planners
This job description does not constitute an employment agreement between the employer and employee and is subject to change as the needs of the employer and requirements of the job change.
Position open until filled, first review April 30, 2020. All applicants must submit cover letter, resume and Chelan County application: https://www.co.chelan.wa.us/files/human-resources/2020%20CHELAN%20APP.pdf
Chelan County Human Resources at: 400 Douglas Street, #201, Wenatchee, WA 98801 OR