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Clerk’s Office processing backlog of documents

Staff at the Chelan County Clerk’s Office are busy processing a backlog of more than 6,000 documents that accumulated during a recent system-wide disruption of the county’s online systems.

“While systems are restored, the office has about a month of work to process, and that means there may be some delays in responses to phone calls and emails,” Chelan County Clerk Marty Young said. “We rely heavily on document management systems from the state, and we were just granted access again to those on June 22.”

In addition, electronic filing, which is used to submit documents to the Clerk’s Office, will not be available until Wednesday, July 1.

The Clerk’s Office also is not currently accepting new passport appointments. The office will process passports on a limited, walk-in basis, depending on staff availability and properly completed passport applications.

Watch the Clerk’s Office webpage for announcements on when it will again accept new passport appointments.

Last Updated: 06/23/2026 02:59 PM

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