Back

Department, office updates on system-wide failure

On May 24, Chelan County became aware of malware affecting our network environment. In an abundance of caution, we promptly shut down our network and began an investigation to determine the nature and scope of the event. We are compiling updates from individual offices and departments below. Please check back on this page as the information is updated.

 

Clerk's Office

Staff at the Chelan County Clerk’s Office are busy processing a backlog of more than 6,000 documents that accumulated during a recent system-wide disruption of the county’s online systems.

“While systems are restored, the office has about a month of work to process, and that means there may be some delays in responses to phone calls and emails,” Chelan County Clerk Marty Young said. “We rely heavily on document management systems from the state, and we were just granted access again to those on June 22.”

In addition, electronic filing, which is used to submit documents to the Clerk’s Office, will not be available until Wednesday, July 1.

The Clerk’s Office also is not currently accepting new passport appointments. The office will process passports on a limited, walk-in basis, depending on staff availability and properly completed passport applications.

Watch the Clerk’s Office webpage for announcements on when it will again accept new passport appointments.

 

District Court

Beginning Monday, June 22, Chelan County District Court fully resumes all scheduled proceedings. Notice of new dates for previously continued hearings are being issued.

 

Auditor's Office/Recording

Chelan County’s recording systems are back online on a limited basis following a system-wide failure that occurred over the Memorial Day weekend, the acting auditor announced today.

“I know many people and businesses depend on our ability to record a variety of legal documents, including marriage licenses, deeds, mortgages, real estate contracts and liens,” said Acting Auditor Brandt Cappell. “I am grateful for the outstanding work of our IT team, which has restored our core system functions.”

The Auditor’s Office is again accepting marriage license applications. People planning to apply are strongly encouraged to complete the online “pre-application” in advance to help save time when visiting the office.

While normal recording operations have partially resumed, e-recording is currently operating on a limited basis. Cappell asks for patience from title companies, attorneys and the public as staff work through the backlog of both electronic and physical documents.

“Please keep in mind we have multiple weeks of documents to record while still managing day-to-day operations,” he said. “My staff is prioritizing the processing of all submissions while continuing to balance other duties, including vehicle and vessel registrations and title changes.”

 

Public Works

Because of our ongoing system-wide failure here at the county, Public Works is cancelling, until further notice, a call for RFQs (requests for qualifications) for the Burch Mountain Storm Drain Condition Assessment. A project of the Chelan County Surface and Stormwater Management Utility, the assessment of the storm drain will be readvertised. We apologize for the inconvenience.

 

Economic Services

Economic Services is readvertising a call for RFQs (requests for qualifications) for a water systems assessment of the Chelan County Fairgrounds and Expo Center.

In addition, we are also readvertising a call for bids for a re-roofing project at the Ohme Gardens caretaker’s home.
 

Last Updated: 07/02/2026 09:03 AM

Chelan County Calendar

Upcoming events and schedules at the county!

  • 12
    Aug 2026
    09:30 AM - 10:30 AM

    Public Meeting: Public Canvassing Board Meetings

    Posted by: Chelan County Elections

    The Canvassing Board of Chelan County, pursuant to RCW 29A.60.160, will hold public meetings at the dates and times listed below. The meetings of the Canvassing Board are open, public meetings under the applicable provisions of chapter 42.30 RCW, and each meeting shall be continued until the activity for which the meeting is held has been completed.

    Chelan County Auditor’s Office
  • 07
    Aug 2026
    09:30 AM - 10:30 AM

    Public Meeting: Public Canvassing Board Meetings

    Posted by: Chelan County Elections

    The Canvassing Board of Chelan County, pursuant to RCW 29A.60.160, will hold public meetings at the dates and times listed below. The meetings of the Canvassing Board are open, public meetings under the applicable provisions of chapter 42.30 RCW, and each meeting shall be continued until the activity for which the meeting is held has been completed.

    Chelan County Auditor’s Office
  • 04
    Aug 2026
    09:00 AM - 08:00 PM

    Election Day

    Posted by: Chelan County Elections

    Election Day

    Please see Ballot Drop Locations
  • 01
    Aug 2026
    09:00 AM - 04:00 PM

    Monthly Drop-Off Saturday - August 1, 2026

    Posted by: Solid Waste Management

    Drop-Off Saturday at the Moderate Risk Waste Facility is Aug. 1

    Moderate Risk Waste Facility
  • 27
    Jul 2026
    09:00 AM - 08:00 PM

    Registration in person at our office

    Posted by: Chelan County Elections

    Registration Deadline in person at our office.