Chelan County BHU Program Assistant *Part-time Temporary*
County of Chelan Human Resources 400 Douglas Street, #201 Wenatchee, WA 98801
*This is a temporary, part-time, grant funded position, with an anticipated end date of 6/30/23. This position is not benefit eligible other than Washington State Sick Leave, but may qualify for retirement contributions if the position extends beyond the anticipated 6-months duration.
The Behavioral Health Unit is a co-responder program that works with other first responder agencies in the valley, assisting individuals who had contact with law enforcement or the criminal justice system, seek access to social services and de-escalate behavioral health crises.
Under the direction of the Behavioral Health Unit Program Manager, the program assistant is responsible for providing administrative support to the team members through data entry and review, preparation of grant reporting and invoices, and assisting the program with community support and engagement. Their duties include communicating between program participants and managerial staff, tracking team productivity, grant reporting, invoicing, data monitoring, and acting as a liaison between interagency departments.
ESSENTIAL DUTIES AND RESPONSIBILITIES
(This listing may not include all of the duties listed nor do the listed examples include all tasks which may be required by this position.)
- Provide administrative assistance to the Program Manager and staff
- Assist the Program Manager to track team productivity
- Enter and maintain accurate client records and other documentation
- Responsible for data entry to the proprietary data system and department databases
- Enter deadline-sensitive data into the computer information system in a timely manner
- maintaining client confidentiality per HIPAA guidelines
- Adhere to BHU policies and procedures
- Assist with grant reporting, invoicing, and data monitoring
- Perform all related self-check, error-correction, and date information functions according to timelines
- Assist with correspondence, faxing, copying
- Answer incoming program calls, take and distribute messages
- Provide support for staff to track and complete required paperwork
- Maintain necessary computer and hard copy files
- Cross-train for alternate duties as necessary to cover inter-departmental/program needs
- Communicate any program needs with appropriate interagency departments/leads
- Maintain office supplies and agency forms
- Maintain tracking and reports
- Maintain agency and create department forms
- Attend staff and planning meetings as scheduled
- Maintain communication and cooperative working relationships within the agency
- Other duties as assigned by Supervisor
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Minimum of two years of experience in an office-type setting
- Excellent organizational, clerical, computer, communication, and customer service skills
- Able to multi-task
- Strong communication and interpersonal skills, basic knowledge of behavioral health, customer service, maintaining and building therapeutic relationships
- Assessment skills, multi-tasking, making decisions, problem-solving, intermediate computer literate, and good time management skills
- Able to maintain confidentiality.
- Flexible and open to change
EDUCATION and/or EXPERIENCE
Associates degree preferred, along with 1-2 years of experience in an office type setting; a combination of experience and training that provides the necessary skills to perform the job may substitue for educational requirement. Basic Knowledge of behavioral health preferred.
Must be able to effectively read, write, and communicate in the English language.
Ability to solve practical problems with the flexibility to adapt and respond to changing and sometimes stressful situations; understand and carry out detailed, involved written or oral instructions using common sense. This position requires an individual to be flexible and open to change.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, hear, stand; walk; use hands to finger, handle, or feel; reach with hands and arms, stoop, or kneel, and perform repetitive motions for computer use. Specific vision abilities required by this job include close vision - vision sufficient to read source materials and computer screen data. The employee must occasionally lift and/or move up to 50 pounds occasionally and/or 10 pounds on a regular basis to lift/carry/move objects, files and other material.
The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job in an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. Work is performed in a stressful, fast-paces office or courtroom environment. Requires clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately both in-person and on the telephone
To apply, please send cover letter, completed Chelan County application and resume to Human.Resources@co.chelan.wa.us or mail to: Human Resources, 400 Douglas St., Suite 201, Wenatchee, WA 98801.
Position open until filled.