Human Resources

Career Opportunities

Senior Exemption Program Administrator/Administrative Assistant

Department: Chelan County Assessor
Job Type: Full Time
Salary: $ 3,728.77 - $ 4,088.42 / Monthly  PW05
Posted: March 15, 2023
Application Deadline: Position open until filled.

Job Location

Chelan County Assessor 350 Orondo Ave Wenatchee, WA 98801


 PW05 steps 2-4, $3,728.77-$4,088.42. Longevity steps 5-8, $4,281.85-$4,922.09.  Benefits include Medical, dental, Washington State Retirement System, paid vacataion and sick leave, VEBA account.

Job Summary:

The responsibilities of the program administrator for the Senior Citizen/Disabled Persons Exemption and Deferral Programs,  this position is responsible for knowledge of the RCW’s and WAC’s as they apply to the program, interviewing applicants to the program, verifying eligibility, determining qualification status, entry of data and auditing the program. A minimal amount of time will include providing administrative support to the Assessor and other staff, accounts payable, payroll etc..

Essential Job Functions: include the following. Other duties may be assigned.

Program Administrator:

  • Administer Senior Citizen/ Disabled Persons Exemption and Deferral programs from real property taxes countywide in accordance with applicable RCW’s and WAC’s
  • Revises or amends all Senior Citizen/ Disabled Persons Exemption and Deferral programs rules and regulations; interprets rules and regulations as required pursuant to annual legislative changes
  • Conduct initial interviews with tax payers; ensure income verification is provided to determine qualification status, review federal tax documents
  • Review applications taken by other staff and following up with taxpayer when additional information is needed
  • Determine land qualification status according to zoning regulations and split land segments in PACS as required
  • Coordinate with CAMA software vendor for updates and enhancements to product for implementation of legislative changes
  • Interpret records to be able to communicate in an effective manner when disclosing information in response to inquiries received from the public or professional arena
  • Administer property tax exemption program to meet statutory deadlines and qualification compliance
  • Explain in detail to applicants to program how the exemption will affect their property taxes
  • Delete or modify exemptions when applicants qualification changes as needed – calculate taxes owning
  • Responsible for data entry associated with additions, modifications or deletions of applicants to and from or in the program. Supplement prior years if qualification lapsed
  • Tracks and performs required audits and ensures that applicants meet requirements to provide income information at prescribed times for continued program participation
  • Obtains legal assistance from the Department of Revenue when necessary
  • Run monthly monitor reports to track the sale of homes in which the exemption is applied, check level 1 senior status, check homesite, senior improvements and acreage, as well as new construction
  • Review obituaries and delete applicants when necessary. Explain to grieving family members that the law requires removal as of date of death – no grace period.
  • Administrative Assistant
  • Provide confidential administrative functions for Assessor and/or Chief Deputy, Chief Appraiser
  • Prepare internal employee communications, email, letter and training notices
  • Act as primary point of contact for training registration, certification renewals, job applications
  • Pay department bills on a weekly basis, tracking budget to ensure limits are not exceeded
  • Input time into payroll system, and submit all to accounting department in a timely manner for processing
  • Provide leave balance reports to managers monthly or as needed
  • Process new hire, longevity increases, reclassifications, transfers and termination documents as needed within the department
  • Development of written interview questions, prepares or arranges for use of oral interviews, collects all pertinent applicant data and promulgates appropriate eligibility lists.
  • Writes job announcements, and advertisements; accepts applications, schedules interviews.
  • Prepares agendas and transcribes minutes for staff meetings, and confidential meetings
  • Maintain confidential employee records
  • Coordinate with Commissioners office for agenda items
  • Responsible for ordering/stocking office supplies
  • Answer questions as appropriate and direct inquiries to appropriate personnel
  • Cross train in other departments in order to maintain coverage and assist as needed
  • Contract management for copier and software

Supervisory Responsibilities:

This position has no supervisory responsibilities

Knowledge, Skills and Abilities

Knowledge of:

  • Knowledge of laws, rules, and regulations applicable to senior citizen/disabled persons exemption  and deferral programs
  • Knowledge of RCW 82, 84, 43, 46, 64, 52, 18, 69, WAC 458
  • Knowledge of levy rates and how to calculate refunds after taxes are due
  • Knowledge of all zoning categories, even within incorporate areas and UGA’s, and minimum lot size
  • Knowledge of accounting principles and schedules included in federal tax documents
  • Knowledge of trust documents, joint tenants, joint tenants in common, life of estates etc.
  • Knowledge of basic ownership, mapping, and valuation processes within office in order to provide information to customers
  • Knowledge of PACs to determine land and improvements qualifying
  • Skills in:
  • General computer usage
  • GIS and mapping interpretation
  • Microsoft programs including Outlook, Word and Excel programs
  • Effectively communicate with people who may be emotionally charged by issues and information being presented or do not understand easily what is being presented
  • Maintaining patient and pleasant manner at all times
  • Problem solving techniques
  • A mathematical analysis, statistics and significant data or number manipulation for calculations, compliance reporting to state and county statistic reports.
  • Calculating estimated levies/ taxes based on level of exemption
  • Ability to:
  • Independently prioritize and organize work assignments, perform work in an independent environment
  • Follow oral and written instructions and keep accurate records of exemption program documentation
  • Establish and maintain effective working relationships with other employees, agencies, property owners, and the general public
  • Determine and use information from various income documents including but not limited to various federal reporting documents such as Income Tax Returns, W-2’s, Social Security Statements etc. as well as information from taxpayer to determine income for exemption program
  • Resolve problems involving multiple concrete variables in standardized situations
  • Solve problems and deal with a variety of variables and possess the flexibility to adapt to new and changing situations
  • Communicate effectively both orally and in writing including in reports and correspondence.
  • Physically perform the essential functions of this position

Physical Requirements:

  • Position requires the ability to perform essential job functions throughout the year
  • Manual dexterity required for the operation of a keyboard and/or adding machine for calculations and word processing/spreadsheets
  • The ability to speak to and listen to the public in order to answer questions and/or resolve issues
  • Bending, stooping and twisting during the normal course of performing required functions, lifting up to 25 pounds waist high on occasion
  • Standing or sitting for long periods of time may be required
  • Sight and hearing of acceptable standards

Working Conditions:

  • Work is performed primarily in the office with periods of sitting, standing, bending, kneeling and walking
  • Exposure to a variety of weather conditions may occur while driving when interacting with other offices or traveling to training
  • Work schedules other than traditional 8:00 a.m. to 5:00 p.m., Monday through Friday may be required
  • Night meetings and attending training, including overnight classes may be required

Recruiting Requirements:

  • Bachelors Degree or equivalent specializing in business or accounting
  • 5 years of experience administering state Senior Exemption/Deferral Program
  • 2-4 years of EDEN experience
  • 2-4 years of general office experience such as bookkeeping, payroll, accounts payable, accounts receivable, and customer service or an equivalent combination of education and experience to provide the necessary skills, knowledge, and abilities to perform the work
  • A valid Washington State Driver’s License is required
  • A background security check may be required if a job offer is made

Closing Statement:

  • This job description does not constitute an employment agreement between the employer and employee and is subject to change as the needs of the employer and requirements of the job change



Additional Information

To apply, please submit cover letter, resume and completed Chelan County Application to:  

Position is open until filled. First review of applications will be 3/31/2023.

Human Resources Calendar

Upcoming events and schedules at the county!

  • 12
    Apr 2023
    11:00 AM - 12:00 PM

    Chelan County Civil Service Commission

    Posted by: Human Resources

    The Chelan County Civil Service Commission will be meeting on April 12, 2023 (Note; Meeting Change Date & location)

    Chelan County District Court Probation Conference Room