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Chelan, Douglas counties switching to new emergency alert system on April 1

Beginning April 1, Chelan and Douglas counties will switch to a new emergency alert system called Everbridge.

The Everbridge Emergency Alert System sends emergency alerts via text, email or voicemail in both English and Spanish. The system is used for emergency alerts, such as evacuations, as well as potential safety hazards, such as boil water orders.

With the switch to Everbridge, each county will be utilizing the same emergency alert system used by its neighbors, including Grant, Okanogan and Kittitas counties, said Sgt. Jason Reinfeld of Chelan County Emergency Management.

“By utilizing Everbridge, we will create emergency alert uniformity in the region, which will boost reliability in those circumstances when we need it the most,” Reinfeld said.

“This new system will help us send alerts more efficiently,” said Sgt. Tim Scott of Douglas County Emergency Management. “It equips us with the tools to effectively communicate important information with the public during emergencies and other critical situations.”

Both counties formerly used AlertSense for emergency messaging. For users registered with AlertSense, their information will automatically transfer to Everbridge on April 1.

Everbridge will be managed by the individual Emergency Management offices. Citizens who aren’t already registered to receive emergency alerts are encouraged to sign up online for Chelan County or Douglas County alerts. Or you can download the Everbridge mobile app.

“During wildfire season, we recommend everyone turn on their location on their cell phones,” Reinfeld added. “If we need to send an emergency notice quickly, regardless of whether you are signed up for Everbridge, we can’t reach you if your location is off.”

Last Updated: 06/17/2024 02:48 PM

Chelan County Calendar

Upcoming events and schedules at the county!

  • 18
    Dec 2024
    01:00 PM - 03:00 PM

    Hearing Examiner - December 18, 2024

    Posted by: Community Development

    By Zoom Video Conference or in person
  • 18
    Dec 2024
    06:00 PM - 09:00 PM

    Planning Commission - December 18, 2024

    Posted by: Community Development

    400 Douglas Street
  • 11
    Dec 2024
    10:00 AM - 12:00 PM

    Chelan County Civil Service Commission

    Posted by: Human Resources

    The Chelan County Civil Service Commission will be meeting on December 11, 2024.

    Chelan County Commissioners Office, CM Conference Room 1
  • 04
    Dec 2024
    09:00 AM - 11:00 AM

    Hearing Examiner - December 4, 2024

    Posted by: Community Development

    Chelan County Administrative Building or zoom
  • 26
    Nov 2024
    09:30 AM - 10:30 AM

    Public Meeting: Public Canvassing Board Meetings

    Posted by: Chelan County Elections

    The Canvassing Board of Chelan County, pursuant to RCW 29A.60.160, will hold public meetings at the dates and times listed below. The meetings of the Canvassing Board are open, public meetings under the applicable provisions of chapter 42.30 RCW, and each meeting shall be continued until the activity for which the meeting is held has been completed.

    Chelan County Auditor’s Office